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A truck breakdown can stop your delivery, delay your driver, and cost your business valuable time.
24/7 Emergency Truck Breakdown Assistance
A truck breakdown can stop your delivery, delay your driver, and cost your business valuable time.
Daimler Trucks (TriStar Group) provides 24/7 emergency truck breakdown assistance across our service regions, supported by mobile service vehicles, qualified technicians and four fully equipped truck workshops.
We assist all truck makes and models, including Mercedes-Benz, Freightliner, FUSO, Western Star, Kenworth, Isuzu and many others.
The national Daimler Truck Australia Pacific roadside assistance and support number is available 24 hours a day, seven days a week.
What Happens When You Call?
Our roadside assistance team will gather information about your truck, location and the problem you are experiencing.
A mobile technician will attend and assess the fault to complete the repair roadside where it is practical and safe to do so.
If the repair cannot be completed at the roadside:The goal is to provide a clear next step and get your truck moving again as efficiently as possible.
Mobile Truck Repairs, 24 Hours a Day
Emergency assistance may include:
Some repairs cannot be safely or effectively completed beside the road. In these situations, we will help arrange transport to a Daimler Trucks (TriStar Group) workshop for further diagnosis and repair.
Why Call Daimler Trucks (TriStar Group)?
When you are stranded, you need more than someone who can simply inspect the truck.
You need a team with the people, tools, parts and workshop capacity to manage what happens next.
01
Four Regional Service Teams
Mobile service vehicles and after-hours technicians are available through Wagga Wagga, Albury, Shepparton, and Canberra.
02
All Truck Makes and Models
Our technicians support a broad range of light, medium and heavy-duty trucks.
03
Advanced Diagnostics
Modern diagnostic equipment helps our technicians identify faults and determine the most appropriate next step.
04
Extensive Parts Support
Our service teams have access to substantial parts stock across the Daimler Trucks (TriStar Group) network, helping repairs progress faster when the required component is available.
05
Internal Towing Support
If your truck cannot be repaired roadside, towing can be arranged internally to the nearest suitable Daimler Trucks (TriStar Group) workshop.
06
Workshops Built for Trucks
Our large commercial workshops have the space, equipment and qualified teams required to continue more complex repairs.
Callout Fees and Travel Charges
Callout fees, travel charges and after-hours rates apply.
The cost will depend on factors such as:
The assistance team can explain the applicable process and charges when your call is assessed.
Please provide:
Your safety comes first. Move to a safe location where possible and follow any instructions provided by emergency services or roadside authorities.
Shepparton and the Goulburn Valley
Our Shepparton team supports operators across Greater Shepparton, the Goulburn Valley, northern Victoria and the Murray corridor.
Areas may include:
Shepparton, Mooroopna, Kialla, Tatura, Dookie, Murchison, Nagambie, Numurkah, Nathalia, Cobram, Yarrawonga, Kyabram, Echuca, Moama, Benalla, Euroa and Seymour.
Key routes include:
Albury, Wodonga and the Border Region
Our Albury team is strategically positioned for the NSW and Victorian border freight market and Melbourne-Sydney traffic.
Areas may include:
Albury, Wodonga, Lavington, Thurgoona, Wangaratta, Chiltern, Beechworth, Rutherglen, Corowa, Howlong, Barnawartha, Tallangatta, Holbrook and Culcairn.
Key routes include:
Wagga Wagga and the Riverina
Our Wagga Wagga team supports operators across the central Riverina and surrounding agricultural, livestock and freight regions.
Areas may include:
Wagga Wagga, East Wagga, Bomen, Junee, Coolamon, Temora, Cootamundra, Gundagai, Tumut, Tumbarumba, Lockhart, The Rock, Henty, Narrandera, Leeton and Griffith.
Key routes include:
Canberra, the ACT and Surrounding NSW
Our Canberra team supports government, commercial, construction and transport operators throughout the ACT and surrounding regions of New South Wales.
Areas may include:
Canberra, Hume, Fyshwick, Queanbeyan, Jerrabomberra, Yass, Murrumbateman, Goulburn, Bungendore, Braidwood, Cooma, Michelago, Sutton and Googong.
Key routes include:
Good questions
deserve clear
answers.
READY FOR WHAT’S NEXT?
Get Help Now
For emergency truck breakdown assistance, call: 1800 033 557
For non-urgent servicing and repairs
